Academic And Personal CounsellingThe Registrar's Office of each student's College is the focal point for information and advice of all kinds, and should be consulted as soon as any problems of an academic or personal nature are encountered. The College Registrars are:
Innis College New College St. Michael's College Trinity College University College Victoria College Woodsworth College
Most of the Colleges offer academic support services, such as Writing Laboratories to provide students with assistance in writing assignments, essays and reports; Mathematics Aid Centres; tutorial services; etc. For further information, see the individual College listings (Pages 511-514), or consult the College Registrar. Students with problems relating to the conduct of courses (lectures, tutorials, evaluation, work-load, etc.) that they cannot resolve with the instructors concerned, can obtain advice and assistance either from the Undergraduate Secretary of the particular Department, or from their College Registrar (see Pages 487-490). The Departments and College Program offices should be consulted for advice on courses and programs they sponsor. They also have brochures giving more details of courses and programs than is possible in the Calendar. First Year students are particularly urged to consult program sponsors during the Spring Term for details on enrolling in programs. (All students must enrol in at least one Specialist or Major program upon passing four courses.) Students registered in Divisions other than Arts and Science who have problems with Arts and Science courses should go for advice either to the departmental Undergraduate Secretary or to the student adviser in the Dean's office of their own Faculty or School. Career CentreThe Career Centre offers career counselling and employment services to students and recent graduates. We help you determine a career direction and teach you employment-related skills, through either workshops or individual appointments. Job search seminars are held regularly. The Career Resource Library is a valuable resource in the formulation of career plans and in the search for employment. It includes academic calendars, the Graduate Awards Database, and a wealth of information on occupations, career planning and related subjects. The Centre presents a series of panels/events where professionals discuss their career areas, an excellent way to gather career and labour market information. The Extern Program is an ideal way to investigate a career area. You are matched with a sponsor and spend up to one week in their workplace. Summer and part-time jobs are also posted at the Centre. Graduating students seeking employment may register with the Graduating Students Employment Service, which offers seminars and an employment listing service from September until March. After that, graduates may seek employment through the Recent Graduates Employment Service. Before applying for a job, ensure you have an effective resumé by having it critiqued at our Resumé Clinic. Come and take advantage of all our services. Career Centre: Koffler Student Services Centre, 214 College Street, 978-8000. Web site: http://www.utoronto.ca/career/ Counselling & Learning Skills ServiceThe Counselling and Learning Skills Service provides students with professional counselling for personal concerns such as anxiety, depression, relationship problems, emotional trauma from abuse or assault, prolonged stress. Complete client confidentiality is strictly observed.Our Learning Skills program includes lectures, workshops, and individual consultations on a variety of learning skills such as time-management, textbook reading, notemaking, etc. We are in the Koffler Student Services Centre, 214 College St. W. To arrange an initial interview, drop in or phone 978-7970. Emergency service operates 9-5 Monday to Friday. Web Site: http://www.library.utoronto.ca/www/calss/ Family Care AdvisorMany students balance studies with family obligations. The University is committed to fostering a "family friendly" learning and working environment.The Family Care Advisor provides counselling and referral services to students requiring child care, elder care or other forms of assistance with family responsibilities. Additional services include support groups, a newsletter and guest speakers. The drop-in resource centre contains a library of material on family issues. The Family Care Advisor and the Resources Centre are located on the second floor of 40 Sussex Avenue, one block west of Robarts Library. Office hours are limited, so students are asked to telephone (416) 978- 0951 to arrange an appointment in advance. Health ServiceClinical, Psychiatric and Athletic Injury services are available at the Medical Clinic, Koffler Student Services Centre, 214 College Street (978-8030), the Psychiatric Division (978-8070), and the Athletic Injury Surgery in the Warren Stevens Building (978-4678).Students from outside Canada are advised to apply for the University Health Insurance Plan (UHIP) as soon as they arrive in the province. Application forms are available at the Health Service. Out-of-province students, if they are not covered by their own provincial plan, should also apply to OHIP as soon as possible. Web site: http://www.utoronto.ca/health Housing ServiceResidence is guaranteed for all new full-time First Year undergraduate students, whether they live outside or inside Metro Toronto, who are offered admission to their program of studies by July 1st and who have indicated their interest in residence on their application for admission.The University Housing Service on the St. George Campus serves as a year-round source of up-to-date residence information and has a residence terminal that allows students to view photographs and get information on all residences. For the 1997/98 eight-month school year residence cost with a meal plan was $5500 - $6500 (without meal plan, approximately $3500). Students wishinginformation on the apartment-style Family Housing should apply to the Housing Service as soon as they areseriously considering attending the University. The Housing Service maintains listings of private and shared accommodationadvertised by city landlords and students. This accommodation is usually located within 45 minutes traveltime from campus, either by walking, cycling, or using public transportation. Rooms in shared houses or apartments off-campus generally cost $350 - $500 per month. Students requiring private apartmentsoff-campus pay $500 - $650 (bachelor), $600 - $750 (one bedroom), or $750 - $1000 (two-bedroom). For more information contact the Housing Service, Koffler Student ServicesCentre, 214 College Street, Toronto, Ontario, M5T 2Z9, (416) 978-8045 (FAX: 978-161, e-mail:housing.services@utoronto.ca Web site: http://www.library.utoronto.ca/www/housing_service International Student CentreAt the International Student Centre (ISC) all students can take part in social and cultural programs with an international focus, or just take a break from the pressures of studies. "Interchange", ISC's work or study abroad resource centre, provides information on overseas programs. ISC also offers special services to international students: pre-arrival information (sent with the admission offer), reception service and orientation events, English language program, Newsletter, personal counselling and advice on non-academic concerns. Contact: ISC, 33 St. George Street, Toronto, Ontario, M5S 2E3. Telephone: 978-2564.Web site: http://www.library.utoronto.ca/www/isc/ Sexual Harassment OfficeSexual harassment is unwanted sexual attention or coercion. It may take the form of verbal abuse or insults, innuendo, suggestive comments or jokes, unwelcome advances or physical contact, persistent pressure for dates, or any offensive emphasis on the sex or sexual orientation of another person or people. The University of Toronto endeavours to provide to all students, staff and faculty an environment that is free from sexual harassment. The University's Sexual Harassment Policy provides a procedure for making a formal complaint.The Sexual Harassment Education, Counselling and Complaints Office was established to educate the university community on this issue and to deal with complaints on a completely confidential basis. If you feel that you are being harassed, or are worried that a complaint may be made about your behaviour by someone else, contact the Office. The Office is at 40 Sussex Avenue (3rd floor). It is open Monday - Friday, 8:30 am to 4:30 pm, and can be open at other times by appointment. Telephone (416) 978-3908. Web site: http://www.library.utoronto.ca/www/equity/sxh.htm Special Services To Persons With A DisabilityThe objective of Special Services is to facilitate the inclusion of students with disabilities, including learning disabilities or health considerations, into all aspects of university life. The service offers liaison with academic and administrative units within the university and with off-campus agencies, and provides a wide range of support, including personal and career counselling. Facilities include the provision of adaptive equipment and assistive devices, notetaking services, alternative exam arrangements and on-campus transportation on the St. George Campus. Students are encouraged to discuss their needs with a member of the Special Services staff and every effort is made to accommodate the transition into the university community and to meet the equitable requirements of students. All discussions are confidential.The main office is in the Koffler Student Services Centre, 214 College Street, Toronto Ontario M5T 2Z9. Liaison officers are available at Scarborough and Erindale Colleges. For more information please call (416) 978-8060 (voice) or 978-1902 (TDD); FAX # (416) 978-8246. Web site: http://www.library.utoronto.ca/www/documents/equity/ssd.htm Student Unions And AssociationsStudents who wish to consult other students about their choice of courses may seek help from:
The Arts and Science Students' Union (ASSU)The Arts and Science Students' Union (ASSU) represents over 13,000 full-time undergraduates in the Faculty of Arts and Science on the St. George Campus. ASSU is an umbrella organization with 40 student Course Unions. Getting involved with a Course Union is the best way to be directly involved in your education and it's an excellent way to meet other students in your discipline. Annually, ASSU publishes student evaluations of courses and instructors in the ANTI-CALENDAR, which is free to all students. Other services include past final exams, lockers, photocopying, faxing and coffee. Also, if you have any problems with your courses or instructors go to the ASSU office and discuss your options in complete confidence. ASSU is in Room 1068 Sidney Smith Hall; telephone 978-4903.The Association of Part-Time Undergraduate Students (APUS)All part-time undergraduate students at the University of Toronto are members of APUS. The role of the Association is to ensure its members have access to a broad range of services, programs and resources within the University. This is achieved by representing part-time students throughout the decision-making process of the University, and of governments, as well as by acting as a voice for the concerns of its members. APUS also offers a number of scholarships and bursaries to part-time students throughout the year, and services such as final exams and photocopying. The APUS office, in Room 1089 of Sidney Smith Hall, is open days and evenings during the summer and winter sessions. For further information telephone 978-3993.University OmbudspersonAs part of the University's commitment to ensuring that the rights of its individual members are protected, the University Ombudsperson investigates grievances or complaints, unresolved through regular University channels, against the University, or anyone in the University exercising authority, from any member of the University. The Ombudsperson offers advice and assistance with problems unresolved through regular University channels, and can recommend changes in academic or administrative procedures where this seems justified. In handling a grievance or complaint, the Ombudsperson has access to all relevant files and information, and to all appropriate University officials.All matters dealt with by the Ombudsperson are handled in strict confidence unless the individual involved approves otherwise. The Ombudsperson is independent of all administrative structures of the University, and is accountable only to the Governing Council. For further information, write or telephone the Office of the University Ombudsperson, University of Toronto, 16 Hart House Circle, Toronto, Ontario M5S 1A1. Telephone: 978-4874. Writer-In-ResidenceEach year the University appoints a well-known Canadian writer to work with students, faculty and staff interested in creative writing. For further information, contact the Department of English, 978-3190. This year the writer-in-residence appointment is Roo Borson.
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