Student Services & Resources
Academic & Personal Counselling The Colleges Every Arts and Science student is a member of a college. Think of your college as a familiar neighbourhood within the university. All the colleges provide advising and support services for students. Academic advising, as well as counselling on financial and personal matters, is available through your college registrar's office. Also, each college provides its students with academic support services such as writing skill centres, math aid centres, libraries and computer facilities. And remember, no matter which college you belong to, you have access to all the courses and programs offered in Arts and Science. The Registrar’s Office of each student’s college is the focal point for information and advice of all kinds, and should be consulted as soon as any problems of an academic or personal nature are encountered. Most of the Colleges offer academic support services, such as Writing Laboratories to provide students with assistance in writing assignments, essays and reports; Mathematics Aid Centres; tutorial services; etc. For further information, see the individual College listings (see page 440) or consult the College Registrar. Students with problems relating to the teaching of courses (lectures, tutorials, evaluation, work-load, etc.) that they cannot resolve with the instructors concerned, can obtain advice and assistance either from the Undergraduate Secretary of the particular Department, or from their College Registrar. The Departments and College Program offices should be consulted for advice on courses and programs they sponsor. They also have brochures giving more details of courses and programs than is possible in the Calendar. First-year students are particularly urged to consult program sponsors during the Fall-Winter Session for details on enrolling in programs. (All students must enrol in at least one Specialist or Major or two Minor program(s) upon passing four courses.) Students registered in Divisions other than Arts and Science who have problems with Arts and Science courses should go for advice either to the departmental Undergraduate Secretary or to the registrar of their own Faculty or School. Innis College-Office of the Registrar New College-Office of the Registrar St. Michael’s College-Office of the Registrar & Student
Services Trinity College-Office of the Registrar University College-Office of the Registrar Victoria College-Office of the Registrar Woodsworth College-Office of the Registrar Office of the Faculty Registrar You can also get useful information about Arts and Science from the Faculty Registrar’s web site (www.artsandscience.utoronto.ca/current). In addition, if you have questions about any aspect of your undergraduate experience, you can e-mail the Faculty Registrar at ask@artsci.utoronto.ca. Office of the Faculty Registrar/University of Toronto Transcript Centre Other Student Services Offices Accessibility Services: Programs and Services for Students with a Disability Accessibility Services University Commitment The University, in its statement of institutional purpose states: "The University of Toronto is dedicated to fostering an academic community in which the learning and scholarship of every member may flourish with vigilant protection for individual human rights, and a resolute commitment to the principles of equal opportunity." The University will make every attempt to provide reasonable and appropriate accommodations to persons who have disabilities. Faculty and staff carry a responsibility for creating and maintaining an inclusive environment in their teaching and work settings and responding appropriately to requests for accommodation of a disability. Accessibility Services provides support and advice for faculty and staff regarding appropriate accommodations, information about disabilities, and community resources. Responsibilities of Students who have Disabilities Students who request accommodations for their academic programs and related activities at the University are obligated to disclose their disabilities to the respective campus Service for Students with Disabilities, and request accommodations in a timely manner to facilitate the implementation of support and services. It is vitally important that students discuss their needs as early as possible with the Service in order to put accommodations in place. Students must present relevant and up-to-date documentation, as outlined on the website, from an appropriate health care professional. Support Services For Students There are offices on all three UofT campuses that work to facilitate
the inclusion of students with disabilities into all aspects of university
life. The focus in on skills development, especially in areas of self-advocacy
and academic skills. Services are provided to students who have a physical,
sensory, or learning disability, mental health disability, acquired brain
injury or chronic health condition as well as students who have temporary
disabilities such as a broken dominant arm. ·
Learning disability assessments To access the Service, students meet with a counselor to discuss individual
needs, accommodations, and strategies for success. Where appropriate,
eligible students are referred to one of the professionals on staff such
as the Adaptive Technology Equipment Consultant, Learning Disability
Specialist, or Occupational Therapist, for assessments to identify strategies
and determine accommodations. Any information about a student's disability
is confidential and is not shared outside the Service unless the student
gives permission. Students are encouraged to meet and discuss their needs
with their instructors. Career Centre Services Career Centre The Career Centre offers a wide variety of programs and services to meet the career planning and employment needs of students and recent graduates. To access these programs and services, students are encouraged to register with the Career Centre web site at www.careers.utoronto.ca. Career Centre Online provides information on all upcoming events, allows student sign up for in-house workshops and seminars, practice interviews, resume clinics, career talk appointments and special events. Summer/Part-time/Temporary Employment, and Volunteer Opportunities: Thousands of employment and volunteer opportunities are advertised on our web site that can help students gain valuable skills and experience. Internships: Students looking for a career-related experience that offers an opportunity to work, receive training and mentoring, and opportunities to network are encouraged to view the internship database. Internship opportunities are listed in research, international development, social and community work, history, public service to name a few. Graduating Students Employment Service: A number of Fortune 500 companies, government agencies and organizations who anticipate their hiring needs six-to- eight months in advance, come on campus to recruit the graduating class. Recent Graduates Employment Service: This service assists recent University of Toronto alumni (up to two years) seeking immediate full-time employment by helping them develop an effective self-marketing plan. Employment opportunities listed with this service represent a cross-section of what is available in the current employment market. Career and Employment Resources: The Career Resource Library has a unique and specialized collection of occupational, educational and employment related resources. Career Counselling/Career Talks: Counsellors provide career development advice and coaching to students by helping them identify skills, clarify options, and teaching them how to research occupations. Career Development and Employment Search Workshops: A variety of workshops are offered to assist students with career planning, conducting a strategic employment search, writing effective resumes and preparing for employment interviews. Extern Career Exploration Program: A job shadowing opportunity allowing students to observe a professional in the workplace. Scheduled during Reading Week and in May. Resume Clinic: Students preparing resumes and covering letters can
have them reviewed before sending them out to potential employers. Employer panels, Industry talks, Great Careers Series, and Career fairs: The Career Centre invites employers and recent alumni to come on campus and participate in events that will offer students and recent graduates insights, advice and networking opportunities. They are scheduled throughout the academic year. Student Outreach Service: Special presentations can be arranged for specific departments and delivered on campus rather than at the Career Centre. A minimum of group size of 30 is required. Counselling & Learning Skills Service The Counselling and Learning Skills Service provides students with
professional counselling for personal concerns such as anxiety, depression,
relationship
problems, emotional trauma from abuse or assault, prolonged stress.
Client confidentiality is strictly observed. Equity Issues The Equity Issues Advisory Group is a coalition of offices charged with promoting the equality of all persons at the University of Toronto. The Group, primarily through the convenor, advises the President & senior members of the University administration on how the University can best realize its commitment to human rights & provides guidance on specific equity issues as they arise. While each office operates independently, the officers meet regularly to share & exchange expertise & information & to co-ordinate priorities & activities of the offices. Any member of the University community is invited to contact the appropriate
office with questions, complaints or issues. Many of the offices have
a range of education & information resources. If you are not sure
which office is most appropriate for your particular concern, please
call the general inquiry line. Family Care Office Many students balance family obligations with their studies. The University
is committed to fostering a family-friendly learning and working environment.The
Family Care Office provides information, guidance, and referral services
to students requiring child care (facilities, programs, or subsides),
elder care and assistance with other family matters. The Family Care Office: Koffler Student Services Centre, 214 College
Street. First Nations House: First Nations House, located at the St. George Campus, is a dynamic
place where Aboriginal students studying at U of T can seek culturally
appropriate
services. Founded in 1992, First Nations House encompasses the Office
of Aboriginal Student Services and Programs and the Native Students Association.
First Nations House is a department within Student Services. First Nations House Health Service Health Service offers U of T students the same services as a family doctor’s office, and more. We provide confidential, student-centred health care including comprehensive medical care, travel education, immunization, counselling and referrals. The multi-disciplinary team includes family physicians, registered nurses, a health promotion nurse, peer health educators, a community health coordinator and a lab technician. Comprehensive sexual health care and counselling is available. Contraceptive products can be purchased at a reduced cost when prescribed by a Health Service physician. Emergency contraception, pregnancy testing, pregnancy support as well as sexually transmitted infection testing, treatment and education is also available. When you visit Health Service, bring your OHIP or UHIP card, or health card from another province, and your student card. Health Service is located in the Koffler Student Services Centre at 214 College Street, Second Floor. To book an appointment, call 416-978-8030. If you feel you need to be seen more urgently, there is also a drop-in option. Hours: 9
am to 5pm - Monday, Thursday and Friday,
9 am to 7 pm - Tuesday and Wednesday International Student Centre At the International Student Centre (ISC) all students are welcome
to take part in social and cultural programs with an international focus,
or just take a break from the pressures of studies. ISC's Work and Study
Abroad resource centre, provides information on overseas programs. ISC
also offers special services to international students: pre-arrival information
(sent with the admission offer), reception service and orientation events,
English language program, Newsletter, personal counselling and advice
on non-academic concerns. Contact: ISC, 33 St. George Street, Toronto,
Ontario, M5S 2E3. Telephone: 416-978-2564. LGBTQ Resources & Programs Office The Office of LGBTQ Resources and Programs at the University of Toronto
develops and implements initiatives that strive to foster positive learning
and working environments for LGBTQ identified students, staff and faculty
on all three campuses. Offering programming, education, professional
development, consultation and outreach that addresses concerns and celebrate
gender and sexual diversities. For information: Office of the University Ombudsperson As part of the University’s commitment to ensuring that the rights
of its individual members are protected, the University Ombudsperson
investigates complaints from any member of the University not handled
through regular University channels. The Ombudsperson offers advice and
assistance and can recommend changes in academic or administrative procedures
where this seems justified. In handling a complaint, the Ombudsperson
has access to all relevant files and information and to all appropriate
University officials. The Ombudsperson handles all matters in strict
confidence, unless the individual involved approves otherwise. The Ombudsperson
is independent of all administrative structures of the University and
is accountable only to Governing Council. Psychiatric Service The Psychiatric Service offers assessment and/or treatment for students with emotional and psychological concerns such as anxiety, depression, obsessions and compulsions, phobias, relationship difficulties, eating and body image issues, attention and/or concentration problems, problems with sleep and substance abuse. Clinical staff possess expertise in a wide variety of therapeutic methods including individual, couple and group psychotherapy. This is a confidential service available to all full and part-time students who have paid their incidental fees and is fully covered by OHIP, other provincial insurance plans or the University health Insurance Plan (UHIP). Psychiatric Service is located in the Koffler Student Services Centre at 214 College Street, Main Floor. No referral is necessary. To make an appointment, drop in or call 416-978-8070. For further information visit our Web site at www.utoronto.ca/psychservices. Sexual Harrassment Office Sexual harassment is unwanted sexual attention or coercion. It may take the form of verbal abuse or insults, innuendo, suggestive comments or jokes, unwelcome advances or physical contact, persistent pressure for dates, or any offensive emphasis on the sex or sexual orientation of another person or people. The University of Toronto endeavours to provide to all students, staff and faculty an environment that is free from sexual harassment. The University’s Sexual Harassment Policy provides a procedure for making a formal complaint. The Sexual Harassment Education, Counselling and Complaints Office
was established to educate the university community on this issue and
to
deal with complaints on a completely confidential basis. If you feel
that you are being harassed, or are worried that a complaint may be made
about your behaviour by someone else, contact the Office. You can phone
simply to talk or to find out about the policy, and unless you decide
to make a formal complaint you need not give your name. Student Housing Service The Student Housing Service on the St. George Campus and its web site serves as a year-round source of up-to-date residence information, as well as other information to assist students locate and arrange suitable housing. Residence First year Arts & Science students apply for residence by indicating their interest in residence on their application for admission. Information on residence is provided with the Offer of Admission. It is advisable to apply for residence when you apply to the University - do not wait until you have been admitted. U of T’s Guarantee For the 2005/2006 school year, residence will be guaranteed for all full-time students entering their first year of university in an undergraduate program, whether they live outside or inside Toronto, who are offered admission by July 1st, and who have indicated their interest in residence on their application for admission. If you wish to be considered for residence, but did not indicate your interest on the application form, contact the Admissions office as soon as possible - do not wait until you have been admitted. If you have received your Admission to the University but did not indicate that you were interested in residence on your application form, contact the Student Housing Service. The University does not guarantee an offer of residence to students who did not indicate an interest in residence until after they were admitted to U of T, or to those who are new to U of T but with previous university experience, such as transfer students. However, if they indicate an interest in residence, residence information and application procedures will be sent to them. The University will offer residence to this group of new students only once all students with the guarantee of residence have been accommodated. Student Family Housing Students interested in living in U of T’s Student Family Housing apartments should apply as soon as they are seriously considering attending the University - if possible before being given an offer of admission to the University, as the typical waiting period is 1 - 2 years. Applications for Family Housing are available online at the Student Housing Service web site. Off-Campus Housing The Student Housing Service has a registry of private and shared off-campus housing advertisements posted daily by city landlords and students. This accommodation is usually located within 30-45 minutes travel time to campus, either by walking, cycling, or using public transit. Rooms in shared houses or apartments generally cost $350 - $600 per month. Students requiring private apartments should expect to pay $500 - $750 (Bachelor), $550 - $900 (One bedroom), or $800 - $1300 (Two bedroom). The office has telephones available for students to use free of charge, to contact landlords and arrange an inspection of the accommodation. Undergraduate and graduate students may also view the ads on the Student Housing Service website using their U of T student number and birth date to login. For more information on any housing-related issue, contact: Study Elsewhere Opportunities The International Student Exchange Office (ISXO) Arts & Science students in all departments are encouraged to participate in the international and Canadian exchanges offered through the International Student Exchange Office. These exchanges allow you to experience new cultures and languages in an academic setting while earning credits towards your U of T degree. Exchanges may be for one term or a full year, and most are open to both undergraduate and graduate students. Cost The cost of an exchange includes your U of T tuition plus incidental fees, along with the cost of living and studying abroad. While on exchange, you are still eligible to receive government assistance such as OSAP. There are also many specific scholarships and bursaries run by various U of T offices, and the ISXO itself administers a needs-based bursary program; for exchange students who qualify, this bursary will usually cover at least the cost of airfare. Eligibility In general, undergraduate or graduate U of T students who have completed at least one year of full-time studies, with a minimum CGPA of 2.25, are eligible to apply. You must also achieve a minimum annual GPA of 2.5 for the year during which you apply. A few exchange programs do have higher GPA cutoffs, and others have special language requirements. Destinations Arts & Science students may choose from almost 100 universities in the following locations: Australia, Austria, Belgium, Canada, China including Hong Kong, Chile, the Czech Republic, Denmark, England, Estonia, Finland, France, Germany, Greece, Ireland, Israel, Italy, Japan, Korea, Mexico, the Netherlands, New Zealand, Norway, Poland, Scotland, Singapore, Spain, Sweden, Switzerland, Taiwan, the USA, Wales, and the West Indies. Please check our website for an up-to-date list of listing of our exchange partners. Application Applications for most programs are due mid-January, but you should always check the ISXO website regarding the specific exchanges that interest you. For more information, please contact the ISXO: Summer Abroad Programs Prepare yourself for a future in the global village by participating in one of the highly reputed Faculty of Arts & Science Summer Abroad Programs. Administered through Woodsworth College, the 2005 programs are offered in England (Oxford), France (Tours), Germany (Berlin), Central Europe (based in the Czech republic) Mexico (Guadalajara), China (Hong Kong), Italy (Siena), and Australia (Sydney). These programs are designed to give students an exciting international experience that fosters an awareness and appreciation for the people, cultures, and social and economic systems of the host country. Courses Students take specially designed University of Toronto undergraduate degree credit courses, relevant to the location for a period of 4 to 6 weeks. The courses have field trips that complement and highlight the academic materials. Courses are taught predominantly by University of Toronto professors and, with the exception of language courses, are taught in English. Typically, full credit second and third year courses are offered in disciplines such as history, political science, management, literature, architecture, fine art, religion, and languages. Application The application deadline for all programs is March 1, but spaces may fill up early. Late applications will be accepted if space and time permit. Financial aid is available for some programs. All University of Toronto students in good standing are eligible to apply. There is no minimum GPA requirement. The courses and grades show on students’ transcripts as regular U of T credits and are calculated into their CGPA. For further
information please contact: Professional Experience Year The Professional Experience Year (PEY) provides students an opportunity to gain work experience in fields related to their programs of study. Full-time students with a CGPA of at least 2.0, with a minimum of 10.0, and a maximum of 15.0 full course equivalents, may apply to spend a twelve-to- sixteen-month period working in a related industry. This internship period normally occurs after second year for students completing a B.A./B.Sc., or after second or third year for students enrolled in an Hon. B.A./Hon. B.Sc. The 12 to 16-month period of employment, normally beginning in May, gives students the opportunity to become fully acquainted with the work environment. PEY students are often involved in challenging work projects from inception to completion, and are paid at competitive workforce salaries. They gain new insights into their academic and professional goals and return to their studies with a greater understanding of their discipline from a practical, hands-on perspective. Students pay a one-time-only registration fee at the time of application. If a position is accepted, a placement fee will be required from the student at the time of fall registration, no later than the first Friday after classes begin in September. Incidental fees granting part-time student status and allowing continued access to University facilities and services are also required at fall registration. The PEY Program strives to provide opportunities for all students registered in it, but cannot guarantee employment. For further information, contact the PEY Office at 416-978- 6649 or visit www.peyonline.com. Co-op Japan Program The Co-op Japan Program provides senior science and engineering students across Canada with the opportunity to gain valuable work experience in Japan. The goal is to develop a pool of young Canadian engineers and scientists with hands-on experience in Japanese industrial engineering and research practices. By enabling students to develop an understanding of Japanese industry, and by providing Japanese companies with access to highly skilled and motivated students, the Program encourages long term opportunities for scientific and industrial exchange between Canada and Japan. The Program is open to undergraduate students who have completed at least the first term of third year and meet certain eligibility requirements. Applications are due September 30 of each year. For more information check the website at http://cjp.coop.uvic.ca. Student Unions and Associations The Arts and Science Students’ Union (ASSU) The Arts and Science Students’ Union (ASSU) represents over 20,000
full-time undergraduates in the Faculty of Arts and Science on the St.
George Campus. ASSU is an umbrella organization with 40 student Course
Unions. Getting involved with a Course Union is the best way to be directly
involved in your education and it’s an excellent way to meet other
students in your discipline. Annually, ASSU publishes student evaluations
of courses and instructors in the ANTI-CALENDAR, which is free to all
students. Other services include past final exams, lockers, photocopying,
faxing and pop. Also, if you have any problems with your courses or instructors
go to the ASSU office and discuss your options in complete confidence.
ASSU is in Room 1068 Sidney Smith Hall; telephone 416-978-4903. The Association of Part-Time Undergraduate Students (APUS) All part-time undergraduate students at the University of Toronto are members of APUS. The role of the Association is to ensure its members have access to a broad range of services, programs and resources within the University. This is achieved by representing part-time students throughout the decision-making process of the University, and of governments, as well as by acting as a voice for the concerns of its members. APUS also offers a number of scholarships and bursaries to part-time students throughout the year, and services such as final exams and photocopying. The APUS office, in Room 1089 of Sidney Smith Hall, is open days and evenings during the summer and winter sessions. For further information telephone 416-978-3993. Writer-In-Residence Each year the University appoints a well-known Canadian writer to work with students, faculty and staff interested in creative writing. For further information, contact the Department of English, 416-978-3190. Awards For students with particularly noteworthy academic results, there are three specific forms of recognition:
Faculty Scholarships In addition to these recognitions, there are many academically-based
scholarships and other awards for exceptional degree students. Full
details of these scholarships are available on the Faculty web
site at www.artsandscience.utoronto.ca/scholarships and in the Office of the Faculty Registrar, Sidney Smith Hall, Room
1006, 100 St. George Street.
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